Hamilton County (TN) on Abandoned Call Handling


July 9, 2019
2:00 PM Eastern

Join us to learn 5 operational efficiencies you're missing if you’re not on CentralSquare’s 911 Enterprise:

  1. Better information for responders: with high priority location notes immediately available from CAD, you’ll have key information to better prepare responders on calls with location hazards, outstanding warrants, fire arms on property, and more.
  2. Call prioritization: answer the most critical calls faster with geographically-informed visual cues to help prioritize ringing 911 calls before they are even answered.
  3. Save 2 minutes per abandoned call: use automated outbound texting to clear your wireless abandoned calls and save your dispatchers over 2 minutes per abandoned call.
  4. outbound texting: replace a phone call with a text for callers who cannot speak or are hearing impaired, to locate a missing person, or just to keep your field and supervisory staff in the know.
  5. Faster call answer to dispatch entry times: Navigate faster with an optimized and intuitive user interface that includes single-click functions, keyboard short-cuts, and programmable keypad actions – and from a single keyboard and mouse.